Privacy Policy
Fine Gems London is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and make purchases.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing and shipping address, payment details.
- Non-Personal Information: IP address, browser type, device information, and browsing behaviour.
- Cookies and Tracking Data: We use cookies to improve user experience and analyse website traffic.
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfil orders.
- To communicate order updates and promotional offers.
- To enhance website functionality and improve user experience.
- To comply with legal and regulatory requirements.
3. Sharing Your Information
We do not sell or rent your personal data. However, we may share information with:
- Service Providers: Payment processors, shipping companies, and analytics services.
- Legal Authorities: If required by law or to protect our legal rights.
4. Data Security
We implement security measures to protect your personal information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies to:
- Recognise returning users.
- Customise user experience.
- Track website performance.
Users can manage cookie preferences in their browser settings.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications.
- Request a copy of the data we hold about you.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
8. Children’s Privacy
Our website is not intended for children under 18. We do not knowingly collect data from minors.
9. Changes to This Policy
We reserve the right to update this policy. Changes will be posted on this page with an updated revision date.
10. Contact Us
For any questions about this Privacy Policy, contact us at:
Email: info@finegemslondon.com